How to get Console/Browser logs?

Owned by Adam Labus
Sept 04, 2024
1 min read

 

For Chrome Browser

  • Open browser - chrome > Open Jira.

  • Go to Chrome options (3 vertical dots on the upper right corner).

  • Go to More tools > Developer Tools (Or press F12 if you are using windows).

  • Go to Console > Right click on the output window > Enable Log XMLHttpRequests (As shown in below image) > Reproduce the issue.

  • Right-click on the output window > Click on "Save as"

  • Save the file and send to it.Lab Support

For Firefox Browser

  • Open browser - Firefox > Open Jira.

  • Go to Menu Options(3 Horizontal Lines on upper right corner)

  • Go to Web Developer > Web Console.(Or press Ctrl+Shift+K ).

  • Click on the Console tab.

  • Right click on the output window > Click on "Select all".

  • Right click on the output window > Click on "Copy message".

  • Paste the log in a Notepad or plain text file.

  • Save the file and send to it.Lab Support

         

For Microsoft Edge

  • In Internet Explorer - press F12 or go to the Tools menu and select “F12 Developer Tools”

  • Select the Console tab and reproduce the issue.

  • Right click on the Console tab screen > select "Copy all".

  • Paste the log in a Notepad or plain text file and save the file.

  • Save the file and send to it.Lab Support